SAP Concur Releases Concur Expense Customer ROI Data
SAP Concur released ROI data reported by Concur Expense customers. Customers report a 43% reduction in misplaced receipts, 32% reduction in expense approval time, 50% less time to reimburse expenses, 65% more compliant expense reports and 26% reduction in budget overspending after automating. Customers also say it took only 7 months to pay back the initial investment, with a three-year ROI of 628%. The data comes from an AMI 2022 global study.
Impact and considerations
These quantified metrics provide finance and IT leaders with citable benchmark data for building a business case for expense management automation.
Key points
- Concur Expense customers report a 43% reduction in misplaced receipts and a 32% reduction in expense approval time after automating.
- Customers report 50% less time to reimburse expenses, 65% more compliant expense reports and a 26% reduction in budget overspending.
- Customers say it took only 7 months to pay back the initial investment, with a three-year ROI of 628%.
- The data comes from an AMI 2022 global study; SAP Concur has over 48,000 business customers.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 28 Feb 2023, 17:48
- Page published
- 14 Aug 2026, 08:25
- Last updated
- 28 Feb 2023, 17:48
- Original links
- SAP Concur Blog：Concur Expense ROI Review: Why walk when you can run? (opens in a new tab)Primary source · en · Published 28 Feb 2023, 17:48