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SAP Concur Releases 2018 and Beyond Business Travel, Expense and Invoice Predictions

SAP Concur experts released predictions for business travel, expense and invoice trends in 2018 and beyond. Predictions include: paper receipts becoming obsolete as e-receipts standardize and countries such as France, Spain, China and Japan deregulate paper receipt requirements; non-traditional payment technologies like blockchain and vCards changing transactions and reimbursements; cloud technology enabling small businesses to adopt enterprise tools faster; predictive analytics and personalization transforming business travel; duty of care remaining a C-level priority; and employee-initiated spend becoming the largest unmanaged spend category.

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Impact and considerations

These predictions give travel and expense managers a reference on technology, payments, safety and spend-management direction, helping assess future system investments and policy adjustments.

Key points

  • SAP Concur predicts paper receipts will disappear as countries such as France, Spain, China and Japan deregulate paper receipt requirements.
  • Non-traditional payment technologies like blockchain and vCards will change transactions and reimbursements.
  • Cloud technology enables small businesses to adopt enterprise tools faster.
  • Predictive analytics and personalization will transform business travel, including itinerary recommendations and virtual concierge services.
  • Duty of care will remain a C-level priority; GBTA found nearly one in three travel managers do not know how long it would take their company to confirm the safety of every employee.
  • Employee-initiated spend is becoming the largest unmanaged spend category.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
29 Jun 2022, 19:47
Page published
13 Sept 2026, 00:32
Last updated
29 Jun 2022, 19:47
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