Industry Leaders on Travel Resumption and Innovation
SAP Concur hosted a Travel Industry Summit with over 2,000 attendees. Delta CEO Ed Bastian highlighted health measures like electrostatic wiping, empty middle seats, masks, and HEPA filters. Marriott CEO Arne Sorenson emphasized earning traveler confidence. Corporate travel managers discussed improving programs and called for innovation.
Impact and considerations
Industry leaders' views provide direction for business travel recovery.
Key points
- SAP Concur summit attracted over 2,000 attendees.
- Delta implements strict health measures.
- Marriott emphasizes earning traveler confidence.
- Travel managers use pandemic to improve programs.
- OBTs and TMCs become more important.
- Call for innovation to improve end-to-end experience.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 16 Aug 2026, 08:15
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：“Bring On the Innovation”: What Industry Leaders Say About the Resumption of Travel (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47