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SAP Concur Explains Accessing American Airlines NDC Fares via Select Access

SAP Concur published a blog explaining how customers can access American Airlines NDC content via Concur Select Access or TripLink after the airline removes certain fares from traditional GDS channels. American plans to provide all publicly available fare content via ATPCO starting April 2023, but some content will not be ticketable; GDSs will filter NDC fares through ATPCO Category 15 sales restrictions. Customers without Select Access enabled will see only ticketable fares in Concur Travel.

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Impact and considerations

For travel managers and TMCs, American Airlines' NDC strategy may create content gaps in traditional GDS channels, affecting fare selection and ticketing. Understanding alternatives like Select Access and TripLink helps companies maintain content completeness and travel policy compliance.

Key points

  • American Airlines plans to provide all publicly available fare content via ATPCO starting April 2023, but some content will not be ticketable.
  • SAP Concur confirmed with Travelport, Amadeus, and Sabre that American's NDC fares will be filtered out from GDS shopping responses through ATPCO Category 15 sales restrictions.
  • Customers without Concur Select Access enabled will see only American's ticketable fares in Concur Travel.
  • Customers with Select Access enabled can shop and book all American Airlines content.
  • Some GDSs still lack important tools business travelers and travel managers rely on, such as interlining, code share, KTN (TSA PreCheck), ticket exchanges, and TMC servicing.
  • Concur TripLink allows customers to shop on American's website or mobile app, realize corporate discounts, and capture duty of care data.
  • SAP Concur is building the foundation of Concur Travel's Air evolution using IATA's NDC schema version 21.3.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
8 Feb 2023, 22:33
Page published
14 Aug 2026, 08:26
Last updated
8 Feb 2023, 22:33
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