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SAP Concur Launches Hotel Connector to Revolutionize Business Hotel Booking

SAP Concur launched the Hotel Connector API for new Concur Travel, displaying TMC or hotel aggregator rates directly in the platform to combine consumer-grade choice with corporate compliance controls. The feature supports connecting to multiple content aggregators, giving access to up to six million accommodation options versus 650,000 with GDS only. HRS is the first hotel-focused technology provider to go live with fully certified features through Hotel Connector. Features include richer content and amenities, omni-search, optimized booking workflows, sustainability indicators, more payment options, and e-receipt integration.

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Impact and considerations

Hotel Connector expands hotel content sources beyond traditional GDS to TMCs and aggregators, significantly increasing accommodation options and content transparency, potentially changing corporate hotel sourcing and travel management.

Key points

  • SAP Concur launched the Hotel Connector API for new Concur Travel, displaying TMC or hotel aggregator rates directly in the platform.
  • The feature supports connecting to multiple content aggregators, giving access to up to six million accommodation options versus 650,000 with GDS only.
  • HRS is the first hotel-focused technology provider to go live with fully certified features through Hotel Connector.
  • Features include richer content and amenities, omni-search, optimized booking workflows, sustainability indicators, more payment options, and e-receipt integration.
  • TMCs such as American Express GBT, Flight Centre Travel Group, CWT, and BCD Travel can integrate with Hotel Connector to offer multiple content sources.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
22 Jul 2024, 20:55
Page published
14 Aug 2026, 08:14
Last updated
22 Jul 2024, 20:55
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