Concur Travel's Biggest Update in Years Is About to Take Off
SAP Concur announced the Q4 2023 release of Concur Travel will introduce a new end-to-end booking experience for customers using Sabre GDS from the US point of sale. The new experience includes improved content and images, time savings, sustainability options, search capabilities, and Concur Expense integration. Some features are not yet supported, redirecting users or opting them out.
Impact and considerations
For businesses using Concur Travel, this update will transform the booking experience with improved UI and features, but note some features are unavailable, potentially affecting specific workflows. Companies should evaluate whether to opt into the new experience or stay with the existing one.
Key points
- Q4 2023 release offers new booking experience for customers using Sabre GDS from US point of sale.
- New experience includes improved content, images, search, and sustainability options.
- Some features like multi-city bookings, ground transportation tab are not yet supported and will redirect to existing flow.
- Features like Southwest Direct Connect, Custom Trip Fields will automatically opt out of new experience.
- Virtual payments and mixed air/rail search are not yet available.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 11 Sept 2023, 16:42
- Page published
- 14 Aug 2026, 08:20
- Last updated
- 11 Sept 2023, 16:42
- Original links
- SAP Concur Blog：Buckle in, tray tables up: Concur Travel’s biggest update in years is about to take off (opens in a new tab)Primary source · en · Published 11 Sept 2023, 16:42