SAP Concur Unveils Booking Agent and Consumer-Grade Travel Features at GBTA 2025
At GBTA 2025, SAP Concur announced the new Booking Agent, which uses AI to help travelers book policy-compliant trips via natural language. It is part of SAP's Joule agent network, offering personalized options and real-time expense breakdowns. Additionally, Concur Request gains budget authorization and travel advisories, and Trip Extras integrates third-party services. Booking Agent enters early adopter program in August with GA in Q4.
Impact and considerations
AI-powered booking agents and enhanced travel management features will improve business travel experience and simplify compliance.
Key points
- Booking Agent supports natural language booking and generates compliant itineraries.
- Concur Request adds budget authorization and travel advisories.
- Trip Extras integrates third-party services like ground transportation.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 17 Jul 2025, 18:47
- Page published
- 13 Aug 2026, 08:32
- Last updated
- 17 Jul 2025, 18:47
- Original links
- SAP Concur Blog：SAP Concur Continues to Deliver Business Travel Innovation with Booking Agent, Consumer-Grade Travel Features at GBTA 2025 (opens in a new tab)Primary source · en · Published 17 Jul 2025, 18:47