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SAP Concur Releases Business Travel Management Tools and Survey Data

SAP Concur released business travel management tools during the GBTA Convention and published results from its sixth annual Global Business Travel Survey of 600 travel managers across six markets. The survey found 99% say their job will be more challenging in the next 12 months, 37% say delivering high-quality programs despite increased stress is difficult, and 31% struggle to remain motivated due to feeling undervalued. 21% are likely to seek a travel manager position at a different company, and 20% may seek a role outside travel management. SAP Concur also released Concur Expense data: average airfare expense was $770 in 2023, up 10% from $698 in 2019; average gasoline expense transaction…

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Impact and considerations

The survey data reveals pressure and attrition risks for travel managers, while expense data shows significant cost increases in airfare, gasoline, and meals, providing a basis for corporate travel budgeting and talent retention strategies.

Key points

  • SAP Concur's sixth annual Global Business Travel Survey covered 600 travel managers across six markets.
  • 99% of travel managers say their job will be more challenging in the next 12 months, 37% say delivering high-quality programs despite increased stress is difficult, and 31% struggle to remain motivated due to feeling undervalued.
  • 21% of travel managers are likely to seek a travel manager position at a different company in the year ahead, and 20% may seek a role outside travel management.
  • Concur Expense data shows average airfare expense was $770 in 2023, up 10% from $698 in 2019.
  • Over the same period, average gasoline expense transactions rose 37%, and average meal expenses rose 30%.
  • 59% of travel buyers expect their company's business travel spending and volume to increase compared to 2023.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
17 Jul 2024, 23:22
Page published
14 Aug 2026, 08:14
Last updated
17 Jul 2024, 23:22
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