Concur Expense Automates Expense Management: Customers Report Significant ROI
SAP Concur published a blog detailing Concur Expense features and the ROI customers achieved. After implementing expense management automation, customers reported a 47% reduction in missing receipts, 32% reduction in approval time, 28% reduction in mileage excess claims, 26% reduction in budget overspending, and 26% increase in tax reclaim savings. Efficiencies resulted in an estimated 148 hours saved per week, $54K saved annually, and positive ROI in 7 months.
Impact and considerations
Expense management automation can significantly reduce corporate T&E processing costs and time, improve compliance and tax reclaim efficiency, and potentially drive more companies to adopt expense management platforms.
Key points
- Concur Expense uses AI to provide mobile app, e-receipt pre-population, real-time error identification, configurable approval workflows, 250+ ERP integrations, and configurable reporting.
- Customers reported a 47% reduction in missing receipts.
- Customers reported a 32% reduction in time taken to approve expenses.
- Customers reported a 28% reduction in mileage excess claims.
- Customers reported a 26% reduction in budget overspending and a 26% increase in tax reclaim savings.
- Efficiencies resulted in an estimated 148 hours saved per week, $54K saved annually, and positive ROI in 7 months.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 14 Aug 2023, 18:03
- Page published
- 14 Aug 2026, 08:21
- Last updated
- 14 Aug 2023, 18:03
- Original links
- SAP Concur Blog：Concur Expense ROI Review: Why walk when you can run? (opens in a new tab)Primary source · en · Published 14 Aug 2023, 18:03