Research Shows Public Sector Faces Challenges Modernizing Travel & Expense Management
SAP Concur published a blog on November 19, 2024, citing Wakefield Research to reveal challenges public sector organizations face in travel and expense management. Data shows 29% of healthcare organizations still rely on manual data entry, higher education institutions spend 64 days processing vendor payments, 38% of state and local government T&E solutions fail to meet regulatory requirements, 99% of aerospace and defense contractors face security mandates but nearly a third of systems fall short, and 100% of energy and utilities organizations face new security mandates but 34% acknowledge current solutions are inadequate.
Impact and considerations
The research provides data supporting the modernization of public sector travel and expense management, highlighting pain points in compliance, efficiency, and system integration, offering reference value for finance and IT decision-makers in related industries.
Key points
- SAP Concur cites Wakefield Research to reveal public sector T&E management challenges.
- 29% of healthcare organizations still rely on manual data entry, and 28% struggle with siloed systems.
- Higher education institutions spend 64 days processing vendor payments, and over 37% of expense reports require audit before payment.
- 38% of state and local government T&E solutions fail to meet regulatory requirements, and 75% plan to update systems within a year.
- 99% of aerospace and defense contractors face security mandates, but 29% of systems fall short; 100% of energy and utilities organizations face new security mandates, and 34% acknowledge current solutions are inadequate.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 19 Nov 2024, 18:18
- Page published
- 14 Aug 2026, 08:11
- Last updated
- 19 Nov 2024, 18:18
- Original links
- SAP Concur Blog：Research Shows the Public Sector's Growing Challenge: Modernizing Travel & Expense Management in an Era of Rising Complexity (opens in a new tab)Primary source · en · Published 19 Nov 2024, 18:18