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SAP Concur Unveils New Concur Travel Experience, Deepens GDS Integration

SAP Concur unveiled new Concur Travel experiences at the GBTA Convention, including an end-to-end booking experience for Sabre GDS from U.S. point of sale, with plans to extend to Amadeus and Travelport+ in 2024. The new experience offers consumer-grade UX, richer content including NDC, sustainability options, omni-search, and integration with Concur Expense. Concur Travel bookings are up 8% from Q2 2022.

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Impact and considerations

The Concur Travel upgrade may change corporate booking workflows and GDS/NDC content integration, affecting TMCs, suppliers, and corporate travel policy enforcement.

Key points

  • SAP Concur unveiled new Concur Travel experiences at the GBTA Convention.
  • Concur Travel bookings are up 8% from Q2 2022, nearing pre-pandemic levels.
  • The new end-to-end booking experience will first launch for Sabre GDS from U.S. point of sale.
  • Amadeus customers can expect the new experience in 2024; Travelport+ connectivity is planned for 2024.
  • The new experience includes consumer-grade UX, richer content including NDC, sustainability options, omni-search, and faster checkout.
  • The new experience integrates with Concur Expense for an end-to-end process from booking to reimbursement.
  • SAP Concur is working with Delta Air Lines and other airlines to revamp the new airline shopping experience.

Sources and time

Primary source
SAP
Other sources
0
First source publication
17 Aug 2023, 19:15
Page published
12 Sept 2026, 00:50
Last updated
17 Aug 2023, 19:15
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