Borrman Hotel Chongzuo Reports High Occupancy and Service Case
Borrman Hotel Chongzuo Youyi Avenue Municipal Government Branch, under Dossen Group, reported operating data: last month's comprehensive occupancy rate reached 95% with 28 consecutive full-house days; September occupancy remained stable at 90%, with revenue per available room consistently above RMB 250. The hotel also received a thank-you letter from an elderly couple from Liaoning after staff explained local attractions, purchased high-speed rail tickets from Chongzuo to Guilin and booked a Guilin hotel. Since opening, guest ratings on OTA platforms and the official website are 5 and 4.9 respectively.
Impact and considerations
Amid continued hotel supply expansion and intensifying competition, this case shows mid-scale hotels can improve reputation and occupancy through service details and local itinerary assistance, offering reference for hotel operators and destination accommodation investors.
Key points
- Borrman Hotel Chongzuo Youyi Avenue Municipal Government Branch reported last month's comprehensive occupancy rate of 95% with 28 consecutive full-house days.
- September occupancy remained stable at 90%, with revenue per available room consistently above RMB 250.
- The hotel received a thank-you letter from an elderly couple from Liaoning after staff explained Chongzuo attractions, local snacks and specialties.
- Staff proactively purchased high-speed rail tickets from Chongzuo to Guilin and booked a Guilin hotel in advance.
- Since opening, guest ratings on OTA platforms and the official website are 5 and 4.9 respectively.
- The hotel provides daily welcome fruit and services including check-in guidance, luggage assistance, travel consultation and itinerary assistance.
Sources and time
- Primary source
- 环球旅讯
- Other sources
- 0
- First source publication
- 24 Sept 2026, 08:00
- Page published
- 24 Sept 2026, 12:45
- Last updated
- 24 Sept 2026, 08:00
- Original links
- TravelDaily China：一封感谢信背后的柏曼温度：坚守长期主义，让温暖成为习惯 - 环球旅讯 (opens in a new tab)Primary source · zh · Published 24 Sept 2026, 08:00