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Shiji Baoku Travel System Upgrades with Eight AI Capabilities Across the Full Chain

Shiji Information's Baoku travel management system announced a full AI upgrade, embedding AI travel assistant, AI admin assistant, AI operations assistant, AI reimbursement review, invoice verification and integration assistant capabilities across the travel workflow. The upgrade covers eight AI capabilities, including real-time multilingual translation (English, Japanese, Korean) and an enterprise-grade AI knowledge base. Employees can generate request drafts via natural language, administrators can query configurations and travel standards, and TMC operations staff can retrieve procedures from the knowledge base.

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Impact and considerations

Travel management systems are pushing AI beyond conversational interfaces into execution across requests, booking, operations and reimbursement. If effective, this can cut manual effort in policy checks, order exception handling and invoice verification, and reshape how TMC operations and finance review work is divide…

Key points

  • Shiji's Baoku travel management system announced a full AI upgrade, stressing that it is 'not just conversation, but execution'.
  • The upgrade covers eight AI capabilities: AI travel assistant, AI admin assistant, AI operations assistant, AI reimbursement review, AI invoice verification, AI integration assistant, AI multilingual capability and an enterprise-grade AI knowledge base.
  • Employees can describe a trip in natural language; the AI travel assistant organises origin, destination and dates and generates a request draft.
  • The AI admin assistant supports natural-language queries on enterprise configuration, employee and organisation data, employee levels and travel standards, generating a change preview that requires administrator confirmation.
  • The AI operations assistant retrieves information from the configured knowledge base and does not directly change business configurations, making answers searchable, transferable and auditable.
  • AI reimbursement review combines corporate travel standards, reimbursement data and itinerary orders to assist reviewers, while AI invoice verification supports recognition, validation and duplicate checks.
  • AI multilingual capability supports real-time page translation, currently covering English, Japanese and Korean system interfaces.
  • The enterprise-grade AI knowledge base allows policy documents, product materials, manuals and business documents to be imported, parsed, chunked and vectorised.

Sources and time

Primary source
环球旅讯
Other sources
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First source publication
22 Sept 2026, 08:00
Page published
22 Sept 2026, 18:01
Last updated
22 Sept 2026, 08:00
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