Fliggy Subsidises 12% of Domestic Flight Refund Fees for Top Members
TravelDaily China reports Fliggy upgraded its domestic flight refund protection standard: for Fliggy F4, F5, F6 and all 88VIP members, refund fees on self-purchased domestic tickets booked via the Fliggy app or Taobao's Fliggy entry can get an 88% discount off the airline standard, i.e. Fliggy subsidises 12% of the fee. It applies to one-way direct, stopover, connecting and round-trip domestic itineraries, stacks with airline benefits, and gives five entitlements per person per calendar year deducted by flight segment. Public data shows Fliggy has over 500 million registered members and about 64 million 88VIP members. The China Air Transport Association says it is drafting a dedicated group…
Impact and considerations
Refund and change fees have long been a consumer pain point and an airline challenge; a platform subsidising refunds could shift how OTAs compete on after-sales protection, and the pending CATA group standard could reshape refund rules and cost-sharing between platforms and airlines.
Key points
- Fliggy upgraded its domestic flight refund protection standard, initially for F4, F5, F6 and all 88VIP members.
- Eligible members applying for a refund before departure get an 88% discount off the airline-standard refund fee, i.e. Fliggy subsidises 12% of the fee.
- It applies to one-way direct, stopover, connecting and round-trip domestic itineraries and stacks with airline benefits.
- Each person gets five entitlements per calendar year, deducted by flight segment.
- Public data shows Fliggy has over 500 million registered members and about 64 million 88VIP members.
- The China Air Transport Association says it is drafting a dedicated group standard on ticket refunds and changes, planned for release within the year.
Sources and time
- Primary source
- 环球旅讯
- Other sources
- 0
- First source publication
- 17 Sept 2026, 08:00
- Page published
- 17 Sept 2026, 18:01
- Last updated
- 17 Sept 2026, 08:00
- Original links
- TravelDaily China：退机票可以少点“肉疼”了！飞猪为88VIP、F4及以上会员补贴12%手续费 - 环球旅讯 (opens in a new tab)Primary source · zh · Published 17 Sept 2026, 08:00