GBTA and Cvent Survey: Travel Teams Understaffed
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On November 3, 2026, GBTA News & Press released the results of a joint survey by GBTA and Cvent. The survey shows that 62% of travel managers believe their teams are understaffed; among programs with annual travel spend above $30 million, that proportion rises to 68%. Travel programs have an average of 4.9 full-time employees devoting at least 75% of their time, with a median of only 3 people. Regarding organizational placement, 36% of travel programs sit within procurement departments and 23% within finance. The survey also shows that 39% of travel buyers believe travel and meetings functions are more integrated than before, and 28% of respondents say travel teams themselves are driving AI transformation.
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- GBTA News & PressSelectedGBTA and Cvent Survey: 62% of Travel Managers Say Their Teams Are Understaffed
A joint survey by GBTA and Cvent shows that 62% of travel managers believe their teams are understaffed, with that proportion rising to 68% among programs with annual travel spend of more than $30 million. Travel programs have an average of 4.9 full-time employees devoting at least 75% of their time, with a median of only 3 people; 36% of travel programs sit within procurement departments and 23% within finance. The survey also shows that 39% of travel buyers believe travel and meetings functions are more integrated than before, and 28% of respondents say travel teams themselves are driving AI transformation.
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