Shawarmer's self-developed AI system optimizes service speed and forecasting
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On November 13, 2026, Hospitality Technology reported that Saudi Arabian wrap chain brand Shawarmer self-developed the AI system Cone Minder to solve the challenge of managing service for rotating meat cones (meat cones). The report stated that in A/B testing the system reduced overall service time by up to 17%, reduced it by 23% during the dinner peak period, and achieved forecasting accuracy of nearly 90%. This report is currently the latest development on the matter, and no follow-up reports have yet disclosed whether the system has been fully rolled out or implemented in phases.
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- Hospitality TechnologyHow Saudi wrap brand Shawarmer used self-developed AI to solve the rotating meat cone challenge
Saudi Arabian wrap chain Shawarmer developed its own AI system, Cone Minder, which in A/B testing reduced overall service time by up to 17% and dinner peak by 23%, with prediction accuracy approaching 90%.
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