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eDreams introduces AI trip planner and ChatGPT app

1reports1reporting sources2026-04-23Update

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As a major European OTA, eDreams' AI upgrades reflect industry trends of using AI to enhance user experience and operational efficiency, directly impacting business travelers' booking processes.

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4月23日
  1. PhocusWire All News
    eDreams Introduces AI Trip Planner and ChatGPT App

    eDreams ODIGEO announced AI updates including a proprietary AI trip planner and a ChatGPT app. The planner, integrated into mobile apps, uses natural language in English to generate day-by-day itineraries and allows booking directly. The ChatGPT app enables conversational flight search, redirecting users to eDreams for purchase. Additionally, the company scaled its agentic voice AI to handle 90% of inquiries in five languages, reducing transfers by 33% and improving resolution velocity by 15%.