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BCD Travel: What to Do When a Hotel Cannot Honor a Reservation

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Hotel overbooking can disrupt business travelers' itineraries and productivity; travel managers should have contingency plans to ensure employee safety and business continuity.

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9月3日
  1. BCD Travel RSS
    What to Do When a Hotel Cannot Honor A Reservation

    BCD Travel published a guide to help travelers and travel managers handle situations where a hotel cannot honor a confirmed reservation. The guide recommends booking through approved channels, using tools like Tripsource for itinerary information, and provides steps when a hotel 'walks' guests, including asking for alternative accommodation, requesting transportation, and confirming reimbursement.