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Acquis Consulting on Building Travel Programs Centered on Traveler Experience
1reports1reporting sources2023-07-12Update
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Travel program design directly affects employee satisfaction and compliance. Understanding how to improve travel experience through traveler personas and flexible policies helps travel managers balance cost control with employee retention.
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7月12日
- SAP Concur BlogAcquis Consulting on Building Travel Programs Centered on Traveler Experience
The SAP Concur Conversations podcast features Hansini Sharma, who leads the Travel Practice at Acquis Consulting Group, discussing how travel managers can redesign travel programs to meet traveler expectations. Sharma emphasizes the importance of understanding traveler personas and distinguishing trip goals (cost-effectiveness, productivity, or convenience), noting that flexibility and bleisure integration have become key factors in employee retention.