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Disconnected Payment Systems Cost Hotels Millions in Ancillary Revenue, Journey Data Finds

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Payment infrastructure is now a front-end revenue engine; modernizing checkout can significantly boost ancillary revenue and reduce administrative burden.

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9月2日
  1. Hospitality Technology
    Disconnected Payment Systems Cost Hotels Millions in Ancillary Revenue, Journey Data Finds

    Journey's white paper, analyzing over one million transactions across 750+ properties, reveals legacy payment stacks stifle high-margin ancillary revenue. One-click checkout via Stripe Link boosts average basket size by 53%, Apple Pay usage rose from 22% to 35%. Only 28% of operators can easily support non-room offerings, and 74% of executives spend excessive time on manual reconciliation.