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Survey shows AI adoption in business travel outpacing governance

1reports1reporting sources2026-07-30Update

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The survey reveals the gap between AI adoption and governance in business travel, offering insights for travel managers and CFOs on balancing innovation and risk.

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7月30日
  1. SAP Concur Blog
    Survey shows AI adoption in business travel outpacing governance

    The eighth annual SAP Concur Global Business Travel Survey reveals AI is now part of the business travel experience, but governance lags. 75% of travelers use AI tools for business trips, and 72% have used or would use unapproved 'shadow AI'. 85% of CFOs worry employees use unapproved AI tools. The survey also found 60% of CFOs say travel expense fraud is increasing, and 73% believe employees may use AI to falsify expenses.