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Planday launches ChatGPT and Claude scheduling connectors

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On October 23, 2026, Xero-owned workforce management platform Planday announced verified connectors for OpenAI's ChatGPT and Anthropic's Claude, bringing context-aware scheduling to hospitality frontline operations. The report states that more than 216 hospitality customers have joined during the early access phase. Managers can draft shifts in the conversational interface by combining real-time scheduling data with external information such as weather and booking pace, but any adjustment must be manually confirmed before being written to the actual schedule. The connectors use Planday's existing permissions, restricting access to sensitive employee personal information such as bank account and National Insurance numbers. The connectors are currently in early access, with no timeline for full general availability.

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10月23日
  1. Hospitality Technology
    Planday launches ChatGPT and Claude connectors, bringing context-aware scheduling to hospitality frontlines

    Planday, a workforce management platform under Xero, has launched verified connectors for OpenAI's ChatGPT and Anthropic's Claude, with more than 216 hospitality customers onboarded during the early access phase. Managers can draft shifts in the conversational interface by combining real-time scheduling data with external information such as weather and booking pace, but any adjustment must be manually confirmed before being written to the actual schedule. The connectors follow Planday's existing permissions, restricting access to sensitive employee personal information such as bank account details and National Insurance numbers.