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#医疗行业

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Mar 13Thu
  1. SAP Concur Blog

    Healthcare T&E Change Management: SAP Concur Publishes Strategy Guide

    SAP Concur published a change management guide for healthcare T&E implementation, addressing unique challenges including budget constraints, staffing limitations, patient priorities, and complex workflows. The article introduces the ADKAR change management model applied to healthcare T&E implementation, covering awareness, desire, knowledge, ability, and reinforcement. The guide also discusses HIPAA compliance, research grant tracking, and Continuing Medical Education (CME) expense management as healthcare-specific compliance requirements, and how automation can streamline compliance and audit trails.

Nov 3Fri
  1. SAP Concur Blog

    SAP Concur Outlines Six Best Practices for CME Spend Management in Healthcare

    SAP Concur's blog outlines six best practices for managing Continuing Medical Education (CME) spend in healthcare, covering fair expense policies, compliance tools, regular budget balance communications, audit plans, visibility into out-of-system bookings, and simplified expense reporting. The article notes CME is critical for healthcare providers' licensure, yet travel and expense management is complex, with about 45% of CME hotel bookings made through direct channels, challenging compliance and duty of care.

Jul 13Thu
  1. SAP Concur Blog

    HFMA Conference: Healthcare Digital Transformation and Travel Compliance Challenges

    SAP Concur attended the HFMA annual conference to discuss four key challenges facing healthcare organizations: funding sources and cost transparency, rising airfares and room rates, Stark Law and Anti-Kickback Statute compliance, and staffing shortages. The article cites the HFMA 2023 Outlook Survey Report and Deloitte survey data, noting only 42% of healthcare workers are satisfied with work practices and 38% with work-related technology.

Jun 29Wed
  1. SAP Concur Blog

    5 Unique Challenges of Managing Healthcare Spend

    The SAP Concur blog analyzes five differences in healthcare travel and expense management: less frequent but longer air travel, higher mileage expenses, a non-mandate culture, amplified fiduciary responsibility, and complex not-for-profit or religious affiliation rules. It cites a survey showing an average of 45% of hotel bookings are direct bookings and 64% of customers say physicians exceed budgets annually. These factors make expense visibility and compliance especially difficult for healthcare organizations.

  2. SAP Concur Blog

    Rethink How Your Organization Handles CME Spend

    A SAP Concur blog post notes that hospitals and healthcare systems are using continuing medical education (CME) to attract talent and improve quality, but CME budget management faces three key problems: manual processes, limited visibility, and difficult control. The article suggests organizations rethink CME spend management and leverage automation tools to improve efficiency.

  3. SAP Concur Blog

    How the Pandemic Changed CME Spend for Healthcare

    A SAP Concur blog post notes the pandemic changed how physicians approach continuing medical education (CME). A 2020 PlatformQ Health survey of 200 physicians found 9 in 10 said they will use online courses as their primary CME format post-COVID-19, while at least 22% still plan to seek most CME at in-person meetings. The article lists three CME spend management problems: manual processes relying on spreadsheets and paper receipts are hard to manage and error-prone with remote work; limited visibility makes it hard to track compliance as online and incentive-based CME grows; and budgets are hard to control without pre-approval and adjustment capability. SAP Concur customer data shows 40% of…

  4. SAP Concur Blog

    Healthcare Here, There, Everywhere: Staff Auto Mileage Adds Up

    A SAP Concur blog post notes that as the U.S. elderly population grows, demand for mobile healthcare rises, increasing driving mileage for healthcare staff. Manually tracking mileage is complex and expensive, and self-reported mileage can lead to fraud and compliance risks. SAP Concur's Concur Drive solution automates distance capture, improving accuracy and reducing spending.

  5. SAP Concur Blog

    4 Steps to Managing Fraud and Compliance in Healthcare T&E

    SAP Concur blog highlights that employee T&E fraud can severely damage healthcare organizations' brand reputation. Nearly 20% of T&E expenses fall outside policy. Healthcare workers drive 1,700 miles annually on average, claim 20% more mileage than other industries, and over-estimate mileage by 15%. 58% of respondents are unsure if their company is at risk for global compliance. 33% still spend 76+ hours monthly auditing expense reports. Automation can reduce errors by up to 66% and cut auditing time by as much as 90%.

  6. SAP Concur Blog

    Automating Accounts Payable to Redirect Healthcare Spend to Care

    The article says healthcare organizations still rely on manual processes, disconnected systems and spreadsheets for accounts payable, limiting visibility into invoices, suppliers and spending. Citing Ardent Partners' Accounts Payable 2026 report, it identifies automation, data management, real-time compliance, fraud prevention and closer AP-treasury alignment as major 2026 forces. An IOFM report found best-in-class AP teams operate at 77% lower invoice-processing costs, process more than twice as many invoices per employee, and need correction on only 7% of transactions.

  7. SAP Concur Blog

    4 Best Practices for Healthcare Mileage Reporting

    An SAP Concur blog post notes that healthcare customers spend 11% on personal car mileage, more than double the average of any other industry. As the number of Americans aged 65 and older doubles in coming decades, demand for mobile healthcare will grow, with more nurses and hospice workers traveling by car. The article offers four best practices: clearly define mileage reimbursement policies, set high expectations for visibility and control, adopt GPS automated tracking for accuracy, and enable mobile app-based reimbursement. Research shows companies save an average of 20% on costs after moving from self-reported mileage to automated GPS tracking.