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#自助服务

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Sep 24Thu
  1. BCD Travel RSS

    BCD Travel Launches Tripsource Platform to Enhance Traveler Experience with Guided Engagement

    BCD Travel has launched Tripsource, a platform designed to improve the end-to-end business traveler experience by delivering real-time, contextual guidance and support. The platform combines travel content from aggregators and GDS, enabling booking, trip management, policy application, and risk insights. BCD Travel reports a 90% satisfaction rate with Tripsource. Emphasizing an open ecosystem, the platform can integrate with other booking tools and partners, helping travel managers improve program compliance and performance.

Aug 19Wed
  1. Amadeus Newsroom

    Adelaide Airport Deploys Amadeus Self-Service Technology

    Adelaide Airport is partnering with Amadeus to deploy over 50 Seamless Bag Drop S7 Air and S7 Air Hybrid units and about 80 Seamless Kiosks, enhancing self-service check-in and bag drop. The airport will also adopt Amadeus ACUS cloud service, allowing airlines to operate from any counter, and Smart Message to replace legacy Teletype.

Jul 22Wed
  1. BCD Travel News Hub

    BCD reimagines the traveler experience

    BCD Travel has relaunched its award-winning traveler experience with a fully redesigned Tripsource mobile app and website, delivering a more intuitive and connected user experience. The new experience aims to increase traveler adoption, improve compliance, and generate savings, available globally in 11 languages across over 170 markets.

Jun 29Wed
  1. SAP Concur Blog

    Asia's Growth Ceiling and How to Break It

    A SAP Concur blog post explores how Asian businesses' reliance on high-touch customer service when adopting SaaS platforms can slow deployment and ROI. It notes that 3 in 4 consumers in Asia think customer service should be every company's top priority, leading businesses to prefer dedicated reps guiding implementation step by step. However, self-service models can accelerate deployment; one of SAP Concur's largest customers rolled out its platform to seven markets in just seven weeks. The post suggests shorter but more frequent contact points between sales teams and customers.

  2. SAP Concur Blog

    SAP Concur and Groupize: A Blueprint for Democratizing Meeting Planning

    In an SAP Concur podcast, Groupize co-founder Alisa de Gaspe Beaubien discusses how Concur Event Management democratizes meeting planning. The platform targets occasional planners, offering venue bidding, automatic cost comparison reports, registration with vaccination card upload, real-time communication, budget tracking, and post-event reconciliation. The conversation notes that group meetings account for about 43% of T&E spend, and about 43% of workers are contingent, whom the platform can manage as non-profile travelers. Research shows the solution can save 23 hours per event.