SAP Concur: Eight Key Questions to Review Your T&E Program
SAP Concur published a blog urging finance leaders to periodically review their travel and expense (T&E) programs, offering eight key questions: whether T&E is defined consistently, whether spend can be managed in hybrid and remote settings, spend agility, fraud reduction, whether compliance protects both company and employees, whether the T&E system needs change, whether employees will actually follow the expense policy, and whether the right tools measure success. It notes employees use more payment methods and categories, and that without visibility and controls, spend data scatters, compliance slips and costs rise, citing that companies lose an average of 5% of annual revenue to fraud.