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#代理商务

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  1. PhocusWire All News

    The trust gap in agentic commerce and AI booking

    AI booking faces a trust gap that is both technical and behavioral. OpenAI's Instant Checkout conversions in ChatGPT were three times worse than on Walmart's website, indicating consumer reluctance. Experts say trust doesn't transfer automatically, requiring technological safeguards and behavioral shifts. Payment protocols like ACP and shared payment tokens are emerging, but human authorization remains key.