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#劳动力管理

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Sep 16Wed
  1. Hospitality Technology

    Unifocus Launches Claira to Consolidate Labor and Hotel Operations onto One AI Platform

    Workforce technology provider Unifocus launched Unifocus Claira, an AI-native platform that unifies labor management — forecasting, budgeting and scheduling — with daily hotel operations such as housekeeping, inspections and maintenance under a single operational system. Targeting select-service and enterprise operators, it includes a natural-language 'Ask Claira' assistant that delivers real-time recommendations for schedule optimization, compliance checks and task reassignments based on live demand signals, plus above-property dashboards for labor cost efficiency, productivity metrics and task completion across portfolios.

Sep 15Tue
  1. Hospitality Technology

    Aimbridge Hospitality's Balanced Build vs. Buy Tech Framework

    Aimbridge Hospitality launched two proprietary platforms within three months: S.P.A.R.K., a global operational audit platform, and LIFT (Labor Insight & Forecasting Tool). CIO Keryn McNamara describes a balanced philosophy: build where unique operational data creates competitive advantage, and buy best-in-class commercial vendors for core commodity infrastructure. LIFT ingests PMS and time-and-attendance data such as UKG and applies AI-driven predictive modeling to recommend daily staffing, yielding productivity gains in housekeeping and laundry. The company is also migrating its ERP to SAP Public Cloud and updating procurement to Coupa.

Sep 3Thu
  1. Hospitality Technology

    Actabl's AI Insights Cuts Hotel Overtime by 13% Across 100+ Beta Properties

    Actabl, a hospitality business intelligence and labor management platform, released initial beta metrics for AI Insights for Hotel Effectiveness, its predictive labor management module. Embedded in Hotel Effectiveness, the platform uses predictive daily coaching to catch labor overages and scheduling gaps before costs hit the P&L. Across 100+ beta properties, overtime share of total hours fell 13% on average, while non-beta properties saw overtime remain flat or increase.

Aug 27Thu
  1. Hospitality Technology

    Did AI Enable Corporate Cuts at Starbucks and Portillo's?

    Restaurant brands are using AI to trim corporate headcount rather than hourly staff. Starbucks has cut over 2,000 corporate workers since early 2025, and Portillo's reduced 18% of its corporate team to fund store growth. Hospitality Technology's 2026 AI Impact Study shows 62% of restaurant tech leaders use AI to automate back-office admin, and 29% say AI directly enables corporate headcount cuts, versus 18% reducing hourly store labor. AI is impacting corporate roles more, while store-level experience remains a focus.

Aug 6Thu
  1. Hospitality Technology

    Inn-Flow Enhances Labor Management Platform to Automate Complex Hotel Payroll and Compliance

    Inn-Flow, a cloud-based back-office and accounting platform for hospitality, launched major enhancements to its Labor Management platform. The update automates complex wage calculations, including blended overtime, pay-per-room housekeeping wages, and multi-property FEIN tracking, with state-specific compliance logic for California and Colorado, reducing compliance risks and manual processing.

  2. Hospitality Technology

    Your Labor Cost Percentage is Lying to You

    Author Jim Taylor argues that labor cost percentage is a lagging indicator that misguides operators. He recommends using covers per labor hour (CPLH) and sales per labor hour (SPLH) as predictive metrics. BLS data shows Q4 2025 wages rose 6.3% but output only improved 1.8%. Adding staff can sometimes lower labor cost percentage, as in Chili's investment case.