SAP Concur published a practical guide to help finance and travel managers handle gray areas in expense policies, such as rideshare surge pricing, food delivery, airport lounge access, and more. It provides evaluation criteria and best practices to improve approval consistency and efficiency.
The article points out that rubber-stamping expense reports can lead to errors and waste. According to GBTA, 19% of expense reports have errors, and it takes an average of 18 minutes and $52 to fix one. Recommendations include digital receipts, streamlined approval workflows, and audits to reduce errors and improve compliance.
This SAP Concur blog post states that a clear T&E policy reduces errors, saves time, and reduces fraud risk. Ambiguous rules lead to noncompliant expenses and employee confusion. Clear guidelines improve communication and speed up approvals. It suggests using an expense policy builder to create a personalized policy.