SAP Concur Podcast: Building a Resilient Travel and Expense Program

SAP Concur released a podcast where Marchelle Klippenstein, VP of the Value Experience Group at SAP Concur, and Katheryn Nolfo, Consulting Director at Huron Consulting Group, discussed how organizations can build resilient travel and expense programs to prepare for the next disruption. Key points include: organizations are shifting from measuring the ROI of travel to the Return on Travel (ROT), with a greater focus on employee safety and well-being. Additionally, car rental costs have increased due to rental companies reducing their fleets during the pandemic, leading to higher demand and lower supply. Companies are also re-emphasizing pre-approval processes and managing home office expendi…