Dreamlines CEO on cruise packaging and AI-driven efficiency

Dreamlines CEO Nishank Gopalkrishnan, six months into the role, plans to expand through packaging travel services alongside cruise, forging B2B partnerships, and driving efficiency using AI. He views the cruise sector as only 4-5% of the global tourism market and in need of digitalization, with significant innovation opportunities. The company is rebuilding parts of its technology stack to enable AI-driven cruise packaging and highlights AI's role in personalizing loyalty programs.