SAP Concur: Why We're Thankful for Travel Technology

A SAP Concur blog post reviews the evolution of travel technology: travelers once couldn't book trips themselves and had to use travel agencies; everything was paper-based, requiring airport ticket pickup; getting to the airport was expensive; hotel stays relied on word of mouth and phone reservations; and travelers had to lug around many devices. It notes that DIY booking engines like Travelocity and Expedia changed consumer booking, with business travel partners like Fox World Travel, Atlas Travel, and Uniglobe ONE Travel. Now travelers can book entire trips from anywhere via computer or smartphone and track itineraries on TripIt.