Fenbeitong's article points out that for enterprises with mature expense systems, simply integrating a TMC does not achieve integrated travel and expense management. Cross-vendor integration has data gaps and control failures; native integrated platforms can achieve full-chain closure and support integration with existing ERP.
The article points out that enterprises often fall into the trap of assuming low unit prices mean low total costs. Actual total travel costs include procurement, service fees, change/cancellation losses, and finance labor. A case study shows that choosing an integrated travel-expense platform, though not the lowest unit price, results in better overall cost, reducing total travel costs by 16%.
The article points out that all business travel platforms have basic control functions, but control does not equal managing expenses. The platform is just a tool; the final effect is determined by policies, system configuration, business scenario adaptation, and operational execution. Research found that many enterprises did not see significant optimization in travel expenses after deploying platforms, with excessive bookings persisting and offline private bookings remaining common.