SAP Concur: How Usable Technology Affects T&E Management Efficiency

A SAP Concur blog lists five reasons business technology should be easy to use: productivity, IT time savings, less shadow IT, cost control, and reduced employee frustration. It cites a Samanage survey saying U.S. companies waste $2 trillion annually on outdated technology, with 25.4% of workers saying company technology and policies hurt productivity and nearly 31% of millennials agreeing. It suggests surveying employees to identify which technologies to simplify first.