SAP Concur examines how onerous tasks such as manual expense reports, invoice entry, and reimbursement processes cause employee stress, waste time, and hurt business performance, citing Gallup data showing that companies with high employee engagement achieve higher productivity, profitability, and lower turnover.
A SAP Concur blog post argues that HR and finance leaders who collaborate can improve data visibility, simplify workflows, and stay flexible. It cites Oxford Economics that nearly a quarter of finance leaders cite lack of visibility into company spending as their biggest challenge, and McKinsey research that 50% of manual work can be automated. EY research shows 41% of collaborating finance and HR leaders experienced 10% EBITDA growth.
A SAP Concur blog lists five reasons business technology should be easy to use: productivity, IT time savings, less shadow IT, cost control, and reduced employee frustration. It cites a Samanage survey saying U.S. companies waste $2 trillion annually on outdated technology, with 25.4% of workers saying company technology and policies hurt productivity and nearly 31% of millennials agreeing. It suggests surveying employees to identify which technologies to simplify first.