Tackling Three Top Challenges for Travel Managers: GBTA Survey and SAP Concur Solutions

A SAP Concur blog post cites a GBTA survey to identify three top challenges for travel managers: policy compliance and invisible spend, traveler experience, and employee well-being and safety. The survey shows an average of 37% of hotel bookings and 15% of air bookings occur outside corporate booking channels; 34% of travel managers spend more time communicating with travelers; and one-third still don't know how long it would take to confirm every employee's safety in an incident. The article describes how tools like TripLink, TripIt, and Concur Locate can help address these challenges.