Loveholidays' ambitions in the growing packaged travel market

Loveholidays is growing rapidly in the dynamic packaging market, now present in eight markets with about 15% of the UK packaged travel market. The company uses technology to aggregate the market and has invested in AI chatbot Sandy, which handles 60% of chats and 20% of calls, saving an estimated £4 million annually. It plans further expansion and monitors IPO potential.