Resilience Amidst Disruption in Business Continuity: Post-Pandemic Business Travel

In an SAP Concur podcast conversation, Marchelle Klippenstein, VP of the Value Experience Group at SAP Concur, and Katheryn Nolfo, Consulting Director at Huron, discussed the recovery of business travel post-pandemic. Experts emphasized that communication is key, requiring employees to understand travel requirements and vaccination requirements; duty of care has become a central element of travel approval; organizations should develop contingency plans and leverage pandemic data to prepare for the next disruption; pre-approvals are seen as the 'secret sauce' to an innovative hybrid program, simplifying processes and improving efficiency.