The SAP Concur blog explores the transformation of corporate travel post-pandemic, emphasizing the balance between compliance and flexibility. The article notes that companies need to give travelers more choice and safety while controlling costs, forecasting expenses, overseeing itineraries, and fulfilling duty of care. Recommendations include adding preapprovals, capturing direct bookings, focusing on mileage, and working with finance.
In an SAP Concur podcast conversation, Marchelle Klippenstein, VP of the Value Experience Group at SAP Concur, and Katheryn Nolfo, Consulting Director at Huron, discussed the recovery of business travel post-pandemic. Experts emphasized that communication is key, requiring employees to understand travel requirements and vaccination requirements; duty of care has become a central element of travel approval; organizations should develop contingency plans and leverage pandemic data to prepare for the next disruption; pre-approvals are seen as the 'secret sauce' to an innovative hybrid program, simplifying processes and improving efficiency.