Homestay Digital-Intelligence Transformation: Platforms Supply Technology, Capabilities Must Be Int…

Based on 239 valid questionnaires and interviews around Erhai Lake in Dali, Yunnan, the article analyzes homestay digital-intelligence transformation. Digital operations management scored highest (6.21), while training and learning scored lowest (4.47); OTA platform usage was 82.8% and property management system usage 80.3%. The author argues that platforms lower technology barriers, but homestays must convert algorithms, data and tools into operational decision-making capability, recommending better platform services for small operators, destination-level shared digital services and improved human-AI collaboration.