AirAsia MOVE CEO on Gen Z travelers, trust, and super apps

AirAsia MOVE CEO Nadia Omer shared insights on Southeast Asia's travel market at Travel Tech Thursdays Kuala Lumpur. She noted that Gen Z travelers prioritize experiences over possessions, and the industry needs innovative products to convert desire into bookings. She emphasized the role of organic content in building trust and believes AI agents cannot fully replace social platforms' influence. She also mentioned that geopolitical conflicts are increasing cart abandonment, but short-haul and domestic travel remain resilient.