American Airlines and SAP Concur Partner to Enhance Business Travel Experience

SAP Concur published a podcast conversation between Anshuman Singh, Director of Digital Product Management and Experience at American Airlines, and Jeanne Dion of SAP Concur, discussing how American Airlines integrated TripLink to offer business travelers a smoother and safer online booking experience. American Airlines received a 2020 SAP Concur Partner Innovation Award for integrating TripLink during the pandemic. The conversation also covers frictionless travel, mobile app adoption, biometrics, and the future of business travel post-pandemic.