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25 updates.

Tuesday 25 October

1 updates

15:52Payments & expense

SAP Concur BlogUnited States

SAP Concur Market Strategy Head Returns, Focuses on Platform Modernization

Christopher Juneau returns to SAP Concur as Head of Market Strategy, his second stint after first working at Concur in 2001. He notes SAP is ranked #1 in T&E technology with 49% market share and Concur Travel is the largest OBT. He cites survey data: 94% of business travelers plan to reduce environmental impact in the next 12 months, and 92% want sustainability info in booking tools. SAP Concur is making a significant platform modernization investment, with Concur Travel evolution through 2023 to deliver consumer-grade UX, sustainable travel options, improved policy compliance, and intelligent integrations.

Wednesday 10 August

2 updates

17:32Payments & expense

SAP Concur Blog全球

SAP Concur: Transparency and Accountability in Energy and Utilities Spend Management

SAP Concur published spend management guidance for the energy and utilities sector, noting the pandemic forced rapid digitization and organizations should now assess those rushed fixes. The T&E spend violation rate skyrocketed 292% from 2019 to 2020. Fraud remains a serious problem, with utilities seeing a median fraud loss of $200K. It recommends finance and IT collaboration and digital spend management tools for near real-time spend and cash flow visibility. An IDC report found 90% of decision-makers see room to improve spend control.

17:21Payments & expense

SAP Concur Blog全球

SAP Concur: Compliance and Accountability in State and Local Government Spend Management

SAP Concur published spend management guidance for state and local government organizations, noting the pandemic forced rapid digitization and organizations should now assess those rushed fixes. The T&E spend violation rate skyrocketed 292% from 2019 to 2020. Government fraud varies by level: national government 46% affected ($200,000 median loss), state government 27% ($56,000), local government 25% ($125,000). It recommends finance and IT collaboration and digital spend management tools. An IDC report found 90% of decision-makers see room to improve spend control.

Saturday 9 July

3 updates

00:45Payments & expense

SAP Concur Blog全球

Level Up Spend Management in Aerospace, Defense, and Government Contracting

A SAP Concur blog post argues that aerospace, defense, and government contracting organizations should assess the rushed digital fixes implemented during the pandemic. It cites data showing the T&E spend violation rate skyrocketed 292% from 2019 to 2020, and 90% of decision-makers say there is room to improve how they control spend. Organizations deploying an integrated spend management platform reported $777,000 in annual savings on business travel and expense reporting costs.

00:40Payments & expense

SAP Concur Blog全球

Level Up Spend Management to Exercise Fiscal Responsibility and Minimize Waste for Education

SAP Concur article targets higher education and K-12 school districts, emphasizing assessment of pandemic-era digital fixes. Spend management platforms provide real-time visibility, budget control, and improved employee experience. Data shows T&E spend violation rate skyrocketed 292% from 2019 to 2020. Median loss of occupational fraud in education is $56,000. Adopting integrated platforms can save $777,000 annually on travel and expense reporting, increase compliant reports by 65%, and reduce errors by 52%.

00:34Payments & expense

SAP Concur Blog全球

Level Up Spend Management to Provide Transparency and Accountability

SAP Concur article targets aerospace, defense, government contracting, and utilities organizations, emphasizing assessment of pandemic-era digital fixes. Spend management platforms provide real-time visibility, budget control, and improved employee experience. Data shows T&E spend violation rate skyrocketed 292% from 2019 to 2020. 90% of decision-makers say there's room to improve spend control. Adopting integrated platforms can save $777,000 annually on travel and expense reporting, increase compliant reports by 65%, and reduce errors by 52%.

Wednesday 29 June

19 updates

19:47Data & research

SAP Concur Blog全球

IDC Insights on the T&E Management Software Market

This article cites an IDC report to discuss key features enterprises should look for in travel and expense management software. IDC advises enterprises to leverage advanced technologies to streamline approvals, combat fraud, and maintain compliance, noting strong market demand for innovation. The article lists key evaluation dimensions: user experience, intelligent workflows, enhanced analytics, digital payments, risk management, fraud management, and ecosystem integration.

19:47Payments & expense

SAP Concur Blog全球

IDC Report: Automating AP Management Offers Greater Visibility and Cost Savings

SAP Concur published an article citing an IDC study of several businesses, finding that companies deploying Concur Invoice saw multiple benefits: greater visibility into business performance driving smarter decisions; 505% return on investment over five years; a five-month payback period; 99% of employees using a cloud-based system complied with company procurement policy; and productivity increased an average of 11% due to mobile enablement. IDC said automating the invoice process not only improved efficiency and productivity but also provided big-picture data visibility and increased employee satisfaction.

19:47Payments & expense

SAP Concur Blog全球

SAP Concur Outlines Four Tools to Rein in Rogue Spend

A SAP Concur blog post highlights that rogue spend burdens finance teams, with IDC finding roughly 80% of spend managers' time goes to lower-level tasks such as invoice matching, purchase requisition, and vendor management. It recommends rewarding compliant employees (Rocketrip saves an average of 30% on travel expenses), integrating rideshare spend (Uber for Business and Lyft Business save an average of 30% on ground transportation), using financial integrators to connect spend data, and leveraging VAT reclaim solutions (increasing reclaim by up to 50%).

19:47Data & research

SAP Concur Blog全球

IDC: T&E Software User Experience and Wasted Time

IDC Senior Research Analyst Kevin Permenter writes in a SAP Concur blog post that financial services firms are always looking to reduce costs and gain efficiencies, and that T&E software end users increasingly look to the software itself as a place to save time. Users want a more intuitive and conversational experience. The post lists elements of a stronger user experience: a simpler/cleaner interface, mobility, multidevice support, conversational UI, strong customer support, and automation/intelligence. It argues that streamlining the user experience reduces wasted time for travel departments and increases employee engagement with the application.

19:47Payments & expense

SAP Concur Blog全球

Is Disconnected Spend Data Costing You?

A SAP Concur blog post discusses the problems caused by disconnected employee spend data. Employee spending (travel expenses, POs, non-PO invoices, p-cards, corporate cards, etc.) typically falls into the bottom 20% of overall spend yet involves the majority of vendors and department time. Data spread across multiple systems or paper-based processes leads to a lack of accurate and timely data, difficulty staying on top of payment due dates resulting in late fees, and limited insights to maximize working capital. The article recommends an integrated, cloud-based, single solution to connect all spend data for strategic decision-making.

19:47Payments & expense

SAP Concur BlogUnited States

SAP Concur Mobile Adds On-Device Machine Learning for Receipt Capture

SAP Concur introduced a new algorithm in the latest Concur Mobile release that predicts the total amount directly from a receipt image, running on device rather than relying first on OCR text extraction. Trained on millions of receipt images, it handles printed and handwritten totals, notably U.S. meal receipts with handwritten tips. SAP Concur says it holds the largest T&E dataset, citing IDC for more than 51% T&E market share, and processed over $115 billion in customer expenses in Q3 2018. The standalone ExpenseIt Pro app was sunset on December 31, 2018, with ExpenseIt now available inside the SAP Concur mobile app.

19:47Payments & expense

SAP Concur Blog全球

SAP Concur: Controlling T&E Spend Through Automation

SAP Concur published an article on how companies can strengthen T&E spend oversight without adding headcount. T&E can account for as much as 10% of a company's budget, and greater employee spending power raises risks of fraud, compliance breaches and traveler safety. SAP Concur offers mobile tools that help write expense reports, automatically applies spending controls and targeted audit rules, and Concur Audit uses objective experts to review reports against internal policies and regulatory requirements. An IDC infographic shows that after implementing SAP Concur, 62% more employees followed T&E policies, lost receipts fell 67%, auditing staff was 28% more efficient, and businesses saw ave…

19:47Payments & expense

SAP Concur Blog全球

Travel Management for SMBs: Spend Control That Belongs in the Budget

A SAP Concur blog post aimed at SMBs argues the question is not how much a travel and expense management solution costs but how much it saves. Citing IDC MarketScape, it recommends moving from spreadsheets and manual expense reports to cloud-based T&E management software. The article stresses that employee safety is paramount: without visibility into itineraries and credit card spend, it is difficult to locate, reach, and if necessary retrieve employees, making duty of care hard to fulfill. Real-time T&E data viewable by category, vendor, cost center, team, and employee helps cut costs, spot savings, expose hidden spending, and strengthen supplier negotiations. Automation and analytics also…

19:47Payments & expense

SAP Concur BlogUnited States

A Quick Win for CIOs in Financial Transformation

SAP Concur blog notes that CIOs can achieve a quick win by modernizing travel and expense systems, opening the door to more complex cloud transformation in finance. 66% of senior executives believe a strong IT-finance partnership enables agility. An IDC report found roughly 80% of AP managers' time is spent on lower-level tasks. 53% of respondents manage different spending types with separate applications. An ACFE report says it takes on average 14 months to detect a fraud scheme.

19:47Data & research

SAP Concur BlogUnited Kingdom

Sustainable Business Travel: 59% of Decision-Makers Want It, Few Can Implement

A SAP Concur blog post cites a survey finding that 59% of corporate travel decision-makers feel passionately about greener travel programs but find it difficult or are unsure how to implement them. It also cites the UK Climate Change Risk Assessment of 2022 saying climate change will soon cost the UK economy £26 billion per year, and notes COP26 announced that businesses of a certain size must publish net-zero plans.

19:47Payments & expense

SAP Concur Blog全球

Keep Your Travel and Expense Management Flexible and Resilient for the Long Haul

SAP Concur notes that paper-, email-, and spreadsheet-based travel and expense (T&E) management processes have always been inefficient, time-consuming, and error-prone, and are unworkable with offices closed. The article recommends automating T&E processes to save time and lower costs. IDC recently conducted a study of worldwide SaaS cloud-enabled T&E management solutions and provided a vendor selection guide. SAP Concur was named a leader in SMB global T&E management by IDC MarketScape.

19:47Payments & expense

SAP Concur Blog全球

SAP Concur: With Cloud AP, Your Finance Leader is Your Company's Change Agent

SAP Concur blog cites IDC research showing that cloud-based accounts payable and invoice management solutions can significantly improve efficiency, compliance, and visibility. IDC study found organizations using Concur Invoice achieved average benefits of $2.75 million over five years, with a 505% ROI.

19:47Data & research

SAP Concur Blog全球

SAP Concur: Don't Let Legacy be Your Legacy

A SAP Concur blog post cites the IDC presentation Enterprise Travel and Expense Software Maturity Model, outlining five stages of T&E maturity. It says 50% of the world has moved beyond legacy systems, 42% of survey respondents describe their financial apps as disconnected, and 59% prefer integrated suites over best-of-breed. The article recommends moving to cloud-based, intelligent automation.

19:47Data & research

SAP Concur BlogUnited States

What Is Cloud ERP? From Y2K to Intelligent ERP

The article reviews ERP history: the Y2K crisis accelerated ERP adoption, with U.S. companies spending $100 billion on Y2K fixes according to a Senate report. IDC data put the ERP market at $25.4 billion in total revenue in 2016, projected to reach $33.6 billion by 2021. It contrasts on-premise and public cloud ERP, noting cloud ERP is typically more affordable, updates faster and forces data standardization that underpins AI and machine learning.

19:47Payments & expense

SAP Concur Blog全球

SAP Concur Explains How Consolidating Spend Management Tech Enables Business Resiliency

SAP Concur published an article citing IDC that the COVID-19 pandemic has underscored the importance of digital transformation for staying agile. The article argues that too many platforms and tools can lead to data silos, onerous reporting, and departments using non-standardized tools, hampering business agility. It recommends evaluating the current mix of spend management platforms and vendors to consider consolidation for business resiliency.

19:47Data & research

SAP Concur Blog全球

T&E Moves Toward Spend Optimization

IDC analyst Kevin Permenter writes on the SAP Concur blog that financial services firms are shifting from cost control to optimizing travel spend. The article emphasizes capabilities like advanced analytics, better reporting, APIs, and data visualization to understand business travel outcomes and drive smarter decisions.

19:47Payments & expense

SAP Concur Blog全球

Five Very Good Reasons to Automate Your Accounts Payable Management

A SAP Concur blog post cites International Data Corporation (IDC) research analyzing the costs and benefits of switching to a cloud-based accounts payable solution. It lists five reasons: cloud AP solutions redefine how businesses engage with stakeholders, with average time to pay vendors accelerating by 51% and late payments cut by 67%; manual AP processes are slow, inefficient, fragmented, and prone to error, with one business reducing its error rate by 90% after automation; invoice management software provides a more accurate picture of finances; automation improves user productivity, with line-of-business employee productivity up to 11% and IT staff productivity gains equivalent to $23,…

19:47Payments & expense

SAP Concur Blog全球

SAP Concur Integrates with ERP to Automate Accounts Payable

SAP Concur published a blog post explaining how integrating accounts payable (AP) processes with enterprise ERP systems addresses three primary issues: siloed information, disparate systems, and error-prone manual processes. Citing an IDC report, the article notes that technologies like cloud, machine learning, and advanced analytics are transforming AP management, and positions SAP as a leader in worldwide cloud and SaaS ERP AR and AP applications. The integration enables near real-time data synchronization between SAP Concur and SAP systems with no manual interaction, improving visibility, reducing risk, and enhancing compliance.

19:47Data & research

SAP Concur Blog全球

IDC Report: Eight Market-Changing Developments in T&E Management During the Pandemic

A SAP Concur blog cites IDC's Worldwide Travel and Expense Management Software Market Shares 2020 report, listing eight market-changing developments during the pandemic: increased uncertainty, rising expectations for sustainable travel, growth in non-travel expenses, prevalence of virtual meetings, improved API integration, NDC enabling airline personalization, digital payments simplifying spend control, and connected data speeding decision-making. The report says a modern financial solution is essential to weathering uncertainty.