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Marriott and Spotnana Unveil CRS Integration

Marriott International and Spotnana have formed a direct integration connecting Spotnana to Marriott's central reservation system via a proprietary patent-pending technology platform. The integration gives corporates access to real-time pricing, inventory and detailed property content across Marriott's portfolio of more than 10,000 properties globally. Corporate travelers can also link their Marriott Bonvoy loyalty accounts to their traveler profiles in Spotnana-powered booking platforms. On servicing, travelers can modify or cancel bookings directly within Spotnana-powered platforms without agent assistance, and travel agents can manage service requests via the Spotnana agent desktop. The…

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Impact and considerations

Direct CRS integration can improve corporate access to Marriott's real-time inventory and pricing and support self-service modifications and cancellations, potentially affecting corporate booking workflows, agency servicing models and travel spend management.

Key points

  • Marriott International and Spotnana formed a direct integration connecting Spotnana to Marriott's central reservation system via a proprietary patent-pending technology platform.
  • The integration gives corporates access to real-time pricing, inventory and detailed property content across Marriott's portfolio of more than 10,000 properties globally.
  • Corporate travelers can link their Marriott Bonvoy loyalty accounts to their traveler profiles in Spotnana-powered booking platforms.
  • Travelers can modify or cancel bookings directly within Spotnana-powered platforms without agent assistance, and travel agents can manage service requests via the Spotnana agent desktop.
  • Spotnana is not a TMC and instead acts as a technology and content provider connecting suppliers with TMCs, online booking tools, expense and other platforms.
  • Spotnana and Marriott previously partnered in 2024 to launch Business Access by Marriott Bonvoy.

Sources and time

Primary source
Business Travel News
Other sources
0
First source publication
10 Sept 2026, 12:00
Page published
12 Sept 2026, 00:17
Last updated
10 Sept 2026, 12:00
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