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OTA / TMCChina

Travel Agencies Enter Final Sprint Before Mid-Autumn and National Day Holidays

China Tourism News reports that travel agencies have entered a final sprint before the Mid-Autumn and National Day holidays. Companies including Spring Tour, CTS Travel, Tuniu and Zhongxin Travel are focusing on pre-trip preparation, short-haul bookings, safety and contingency plans. A CTS Travel consultant handles over 20 tourists daily, managing rescheduling and tight inventory. Spring Group President Wang Wei describes a phased workflow, while Tuniu schedules livestreams and order reviews at 20-30, 7-15 and 3-5 days before the holiday. Agencies have set up holiday working groups and emergency plans.

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Impact and considerations

Pre-holiday resource locking and emergency staffing show that agency operational pressure concentrates on order confirmation, change/refund handling and incident response, offering a reference for industry service pacing.

Key points

  • A CTS Travel frontline consultant handles over 20 tourists daily, comparing prices, quoting, confirming resources and managing rescheduling.
  • Spring Group President Wang Wei says agency work advances through preparation, current sprint, pre-holiday wrap-up and holiday duty phases.
  • Tuniu schedules product refinement, livestream sales and order reviews at 20-30, 7-15 and 3-5 days before the holiday.
  • CTS Travel has an emergency mechanism: verifying resources with suppliers and signing safety quality guarantees before trips, plus a dedicated holiday complaint hotline.
  • Spring Tour organizes pre-holiday emergency drills simulating high-frequency incidents such as tourist illness.
  • Zhongxin Travel has contingency plans covering safety, service quality, emergency handling and after-sales support, with intensified drills.

Sources and time

Primary source
中国旅游新闻网
Other sources
0
First source publication
24 Sept 2026, 08:00
Page published
24 Sept 2026, 12:02
Last updated
24 Sept 2026, 08:00
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