CEO Spotlight: Andrés Spitzer of Civitatis
Civitatis' new CEO Andrés Spitzer spoke at Phocuswright Europe about AI and trust as the industry's biggest challenges. He emphasized the importance of discoverability in the age of AI agents and building trust through genuine user feedback. Civitatis is expanding in Latin America and partnering with Despegar to integrate inventory.
Impact and considerations
OTAs must maintain visibility in AI-driven discovery and build trust for competitive advantage.
Key points
- AI and trust are the industry's biggest challenges.
- OTAs must ensure discoverability in the age of AI agents.
- Trust is built through genuine user feedback.
- Civitatis partners with Despegar to expand in Latin America.
- Activities sector is less technologically mature than flights and hotels.
Sources and time
- Primary source
- PhocusWire / Phocuswright
- Other sources
- 0
- First source publication
- 10 Jul 2026, 14:00
- Page published
- 13 Aug 2026, 08:13
- Last updated
- 10 Jul 2026, 14:00
- Original links
- PhocusWire All News：CEO Spotlight: Andrés Spitzer of Civitatis (opens in a new tab)Primary source · en · Published 10 Jul 2026, 14:00