Airbnb CEO Chesky Commits to Launching an AI Agent in 2027
According to Skift, Airbnb CEO Brian Chesky said at Skift Global Forum that the company will launch its own AI agent in 2027, adding that the new interface would be 'much richer than a chatbot.' Chesky has previously described Airbnb's future as an 'agentic app' and an eventual AI concierge. On the August earnings call, he said that within roughly 12 to 18 months travelers would be able to bring a broad request, such as planning a family trip to Europe, and have the platform help assemble the trip. Just two weeks before the forum, he told Goldman Sachs the company was still piloting richer AI interfaces.
Impact and considerations
Airbnb's firm 2027 timetable for an AI agent shows a major OTA moving generative AI from pilot to product, potentially reshaping travel search, trip planning and booking distribution entry points.
Key points
- Airbnb CEO Brian Chesky said at Skift Global Forum that the company will launch its own AI agent in 2027.
- Chesky said the new interface would be 'much richer than a chatbot.'
- He has previously described Airbnb's future as an 'agentic app' and an eventual AI concierge.
- On the August earnings call, he said that within roughly 12 to 18 months travelers could bring a broad request and have the platform help assemble the trip.
- Two weeks before the forum, he told Goldman Sachs the company was still piloting richer AI interfaces.
Sources and time
- Primary source
- Skift
- Other sources
- 0
- First source publication
- 24 Sept 2026, 10:47
- Page published
- 24 Sept 2026, 12:03
- Last updated
- 24 Sept 2026, 10:47
- Original links
- Skift Feed：Brian Chesky Commits to Launching an AI Agent in 2027 (opens in a new tab)Primary source · en · Published 24 Sept 2026, 10:47