Going Beyond Automation: How T&E Management Drives Business Value
A whitepaper by SAP Concur and IDC shows that T&E management solutions deliver value beyond automation. IDC interviewed seven organizations using SAP Concur, averaging 1,906 employees, and calculated an average benefit of $1.96 million per customer per year ($97,447 per 100 users), with a 650% ROI over three years. Benefits come from reduced time planning travel and completing expense reports, lower support costs, improved compliance, and enhanced audit capabilities.
Impact and considerations
T&E management solutions deliver significant ROI, not just labor savings but also value through insights and compliance.
Key points
- IDC calculates an average benefit of $1.96 million per customer per year.
- ROI of 650% over three years.
- Benefits include reduced employee time, improved compliance, and enhanced audit capabilities.
- Maturity model helps organizations assess and improve T&E management.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:39
- Page published
- 16 Aug 2026, 08:25
- Last updated
- 29 Jun 2022, 19:39
- Original links
- SAP Concur Blog：Going Beyond Automation: How T&E Management Drives Business Value (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:39