10 Trends That Will Shape Business Travel and Spend Management in 2019, and Beyond
SAP Concur experts predict trends for 2019 and beyond: female traveler safety, data privacy, immigration and tax compliance, SMBs leveraging AI, automation of booking and expense processes, OBTs integrating new content, machine learning mainstream, hotel content battles, public sector IT investment, and higher ed technology retention.
Impact and considerations
These trends impact corporate travel policies, technology investments, and risk management; companies should plan ahead.
Key points
- Female traveler safety rises on corporate agenda; only 18% of policies address it.
- Data privacy becomes foundational after GDPR.
- Immigration and tax policies increase compliance pressure for multinationals.
- SMBs leverage AI and crowdsourced data for competitive advantage.
- Automation of booking and expense processes improves efficiency.
- OBTs integrate NDC, Airbnb, and other content.
- Machine learning becomes mainstream in spend management.
- Hotel content battles intensify among TMCs and aggregators.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 15 Aug 2026, 08:32
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：10 Trends That Will Shape Business Travel and Spend Management in 2019, and Beyond (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47