2021 Predictions: Responsible Travel and Digital Acceleration
SAP Concur experts predict that in 2021 business travel will resume responsibly, with providers possibly requiring health status disclosure and companies raising health precautions. Sustainability becomes table stakes, AI and automation accelerate, and diversity, equity, and inclusion progress requires company-wide involvement. Consumer travel will see longer stays, digital health passports, and travel corridors. Small businesses will leverage technology to cut costs and seize new opportunities.
Impact and considerations
Predictions offer trend insights for travel managers to shape strategies for 2021 and beyond.
Key points
- Business travel will resume responsibly, with health status disclosure becoming common.
- Sustainability becomes a key consideration for corporate travel.
- AI and automation will accelerate in the workplace.
- Consumer travel will see longer stays and digital health passports.
- Small businesses will leverage technology to cut costs and seize opportunities.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 16 Aug 2026, 08:21
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：New Ideas Will Emerge from Challenging Times: Our Predictions for 2021 (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47