The Great Resignation Effects on Travel
This SAP Concur blog post analyzes the impact of the 'Great Resignation' on the travel industry. It cites data: 4.4 million Americans quit in February, a U.S. labor shortfall of almost 700,000 in 2021, and one in 13 jobs projected unfilled in 2022. Labor shortages lead to customer service gaps, flight cancellations, and price increases, causing continued disruptions for travelers.
Impact and considerations
Labor shortages affect travel suppliers' service capacity and costs, requiring corporate travel managers to handle disruptions like cancellations and price hikes.
Key points
- U.S. travel industry faced a labor shortfall of almost 700,000 in 2021, with one in 13 jobs unfilled in 2022.
- Labor shortages lead to customer service gaps, flight cancellations, and price increases.
- Travelers should expect continued disruptions through 2022 and into 2023.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 8 Jul 2022, 18:05
- Page published
- 14 Aug 2026, 08:32
- Last updated
- 8 Jul 2022, 18:05
- Original links
- SAP Concur Blog：The Great Resignation Effects on Travel (opens in a new tab)Primary source · en · Published 8 Jul 2022, 18:05